At SimplyExpanding.com, an SEO and Digital Marketing Agency, we understand that timely and efficient delivery of our services is crucial to your business success. Given the nature of our digital services, our shipping/delivery/fulfillment policy is designed to clarify the process of delivering our services to you.

Digital Delivery of Services

• Service Commencement: Upon finalizing the purchase of any of our SEO or digital marketing services, you will receive an email confirmation detailing your service agreement, including the scope of work and the estimated timeline for delivery.
• Project Initiation: We initiate services within [Insert Time Frame] after receiving all necessary information and access permissions from you. An account manager or project coordinator will contact you to gather any required information and to discuss the project kickoff.
• Progress Updates: Regular updates will be provided by your account manager, detailing the progress of your project. These updates may include preliminary reports, draft content for review, and other deliverables for feedback.

Access to Digital Products

• Downloadable Resources: For services that include downloadable resources (e.g., reports, guides, templates), you will receive a secure link via email to access these files.
• Access Duration: The availability of downloadable resources will be specified in the service agreement. We ensure access to these resources for a minimum of [Insert Duration], during which you can download and save your materials.

Turnaround Times

• Estimated Delivery: The estimated delivery time for each service is specified in the service description on our website and will be reiterated in your service agreement. These timelines may vary based on the complexity of the project and your timely feedback.
• Delays: While we strive to meet all stated deadlines, unforeseen circumstances may cause delays. In such cases, we will communicate promptly and provide updated timelines.

Client Responsibilities

• Providing Information: Timely delivery of our services depends on your prompt provision of all necessary information, access permissions, and approvals.
• Feedback and Revisions: To ensure projects stay on track, we request timely feedback and approval from you on deliverables.

Cancellation and Refund

• Service Cancellation: If you need to cancel a service, please refer to the cancellation policy outlined in your service agreement. Certain services may be eligible for cancellation within a specified period.
• Refunds: Given the digital nature of our services, refunds are evaluated on a case-by-case basis, in accordance with the terms outlined in the service agreement.

Changes to Policy

SimplyExpanding.com reserves the right to modify this Shipping/Delivery/Fulfillment Policy at any time. We will notify clients of any changes by updating the policy on our website and/or via email.

Contact Us

For any questions or concerns regarding your service delivery, please contact us at info@simplyexpanding.com

This Shipping/Delivery/Fulfillment Policy is effective as ofFebruary 9, 2024 and reflects our commitment to providing exceptional service to our clients.